RECEPTION AND PATIENT EXPERIENCE (HOLIDAY COVERAGE)

Descripción de la oferta

Turó Park Clinics, located in the center of Barcelona, Spain, is a multidisciplinary medical center founded by Dr. Madeleine Smit. The clinics offer personalized services in multiple languages, including English, French, and Spanish, catering to international patients, locals, expats, and tourists. Operating 7 days a week, the clinics provide same-day appointments for various medical and aesthetic procedures.

Detalle de las funciones del puesto de trabajo

We are looking for a trilingual Receptionist and Patient Experience to join our team during summer time to support us with the team's holiday coverage. The functions are the following: - Front Desk tasks involving the welcome to new patients, processing the billing after the visit, informing about our doctors and services as well as follow-up on appointments. - Responsible for answering patients' inquiries, providing assistance and resolving issues through the different communication channels (face to face, phone, email, chat).

Requisitos

• Experiencia 3 meses. - previous experience in similar roles involving client interaction. - prior experience in medical services is a plus
• Español (hablado c1 - d.funcional, escrito c1 - d.funcional)
• Inglés (hablado c1 - d.funcional, escrito c1 - d.funcional)
• Francés (hablado b2 - avanzado, escrito b2 - avanzado)
• Competencias / conocimientos: - fluent in spanish, english and french. - good communication skills. - ability to work well in a multilingual and multicultural environment.

Condiciones del puesto de trabajo

• Contrato laboral temporal (3 meses)
• Jornada completa
• Otros datos de interés: this position is intended to cover holiday periods from our current team and involves different shift coverages. Flexibility to cover different schedules throughout the period is required