PART-TIME CUSTOMER SERVICE - RECEPTION (20H - MONDAY TO FRIDAY)

Descripción de la oferta

Turó Park Clinics, located in the center of Barcelona, Spain, is a multidisciplinary medical center founded by Dr. Madeleine Smit. The clinics offer personalized services in multiple languages, including English, French, and Spanish, catering to international patients, locals, expats, and tourists. Operating 7 days a week, the clinics provide same-day appointments for various medical and aesthetic procedures.

Detalle de las funciones del puesto de trabajo

We are looking for a part-time on-site role as a in our clinic working on a shift covering Monday to Friday with the following working hours: 4pm-8pm. This position is intended to reinforce and support the afternoon shift. The main responsibilities are: 1) Welcome patients - New patients register - Make them sign RGPD - Give welcome Pack 2) Process Billing : - Prepare and send invoice - Register payment - Cash closing at the end of the shift 3) Inform patients : - Give medical insurance refund information - About our doctors and services. 4) Followup of appointment - Schedule next patient appointments - Register Recalls to Patients.

Requisitos

• Experiencia 1 años. Experience in similar position as receptionist or jobs related to customer service. Experience in providing exceptional patient experiences. Previous experience in a medical or healthcare setting is a plus.
• TÍTULO DE FP DE GRADO MEDIO
• español (hablado Superior, escrito Superior)
• inglés (hablado Superior, escrito Superior)
• Competencias / conocimientos: Fluency in Spanish and English. Strong interpersonal and communication skills. Ability to work well in a multilingual and multicultural environment. Availability to work weekends and holidays if needed.

Condiciones del puesto de trabajo

• Contrato laboral indefinido
• Jornada parcial (20 horas - jornada semanal)
• Otros datos de interés: - Career Development. - Continuous learning. - Discounts on our medical services.